Service Cloud empowers service teams to manage cases, knowledge, and incidents collaboratively from a single, AI-powered workspace so you can boost productivity and …

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Get started with key Service Cloud features that help you deliver fast customer service. Try one of our assisted setup tools, publish a knowledge base, and create a console to serve as the …

Oct 15, 2024 · Service Cloud is a popular Salesforce product that is designed specifically for CRM. Built on the Salesforce Platform, Service Cloud enables users to automate service …

Learn about all the customer service products & features Salesforce and Service Cloud offers in order to give the best customer service support to your customers.

Deliver seamless support across every channel and industry with Agentforce Service, the complete service platform powered by humans, AI agents, and trusted data.

Service Help anyone on your team provide incredible customer service, 24/7. With your customer data in the cloud, it’s available from any place and on any device.

Take a tour of the #1 AI CRM for service. Find out how Service Cloud helps you deflect 30% of cases and deliver value across your customer journey with Apps + Data + AI Agents.

Enable Service Cloud features, such as Salesforce Knowledge and Site Case Feed, for your self-service sites in Experience Cloud. Some objects and features, like Field Service, require add …

Service Cloud is a customer service software and support application that empowers companies to manage all customer information and conversations in whatever channel - phone, email, …