Because ROI requires measurements before, during and after training, finding the ROI of a particular training program is not a discrete event but QVC CIO John Link says an ROI study led his company to ...

When we engage with learning and development teams in organizations, the most common question is, "How will you measure the impact of the intervention?" To which we reply, "How do you measure it now?" ...

Three ROI “bullet points” slapped on a PowerPoint slide won’t work to justify even the smallest IT investment. Top managers working with slashed budgets and smaller staffs want detailed cost-benefit ...

What if better training could directly translate to measurable ROI? At Access Community Health Network (ACCESS), it does. With a training team of just four, ACCESS is doing exactly that by following ...