Opinions expressed by Entrepreneur contributors are their own. Not every customer is ideal. Some are so bad, they can make us wonder why we decided to start our business. Let’s face it — sometimes ...

Many startups believe they can’t end a customer relationship that is no longer a fit. That is a mistake. Accepting the need to fire a customer can be difficult, especially given most startups compete ...

Opinions expressed by Entrepreneur contributors are their own. The customer is always right, right? When you’re dealing with any of the toxic customers represented below, I’m not so sure. While ...

Is it ever OK to fire a customer? The answer is yes. Sometimes (in rare cases) ending a tricky business relationship is the absolute right thing to do. This concept is challenging for young companies, ...

Working retail often means staying calm under pressure, even when customers’ patience runs thin. One overwhelmed team tried to keep the line moving with limited help, but one man decided to make a ...

A customer at a Pittsburg bakery became enraged and attacked workers. He was accused of not following COVID protocol at the bakery before, but claimed that was his twin brother. The bakery employees ...

A video has been released showing a problematic customer who, after being refused a refund for coffee half-drunk, threw the drink. On the 7th, JTBC's 'Sageon Banjang' introduced the story experienced ...