At Microsoft Ignite today, multichannel customer experience provider Genesys announced that it has strengthened its integration with Skype for Business from Microsoft. Thanks to the deeper integration ...

SAN FRANCISCO, April 9, 2019 /PRNewswire/ -- Genesys® (www.genesys.com), a global leader in omnichannel customer experience and contact center solutions, is extending its integration with Google Cloud ...

AI-driven cloud company Genesys has announced the implementation of its cloud platform by IHG Hotels & Resorts to enhance guest experiences. IHG integrated Genesys Cloud into its worldwide call centre ...

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-powered experience orchestration, today announced it is collaborating with Epic to deliver stronger, more connected patient ...

Genesys® (www.Genesys.com), a global leader in cloud customer experience and contact centre solutions, has expanded its Microsoft partnership with a new, native integration. Microsoft Teams and ...

DALY CITY, Calif.--(BUSINESS WIRE)--Genesys (www.genesys.com), a leading provider of customer experience and contact center solutions, today announced the acquisition of Singapore-based CanaPlus ...

Zoom Video Communications (NASDAQ:ZM) and Genesys are expanding on their integration between Zoom Phone and Genesys Cloud CX. The expanded offering provides customers with a contact center and unified ...

OLD GREENWICH, Conn., May 20, 2020 /PRNewswire-PRWeb/ -- Speakeasy AI today announced a deeper investment in Genesys as a partner solution, given recent successes with their integration. Speakeasy ...

SAN FRANCISCO, April 10, 2019 /PRNewswire/ -- Genesys® (www.genesys.com), a global leader in omnichannel customer experience and contact center solutions, is enabling businesses using any of its ...