Even without formal customer service experience, you can show you care about people. This means demonstrating that you’re ...

Forbes contributors publish independent expert analyses and insights. Providing tools and resources to start, grow and manage your business. Job interviews are often one of the most nerve-wracking ...

So, you’ve got an interview for a call center job, but maybe you’re thinking, ‘I’ve never worked in a call center before, what do I even say?’ Don’t sweat it. The trick is to show them you’ve got what ...