As most of you know, EMA has been actively working to research and develop best practices around the planning and deployment of the IT Infrastructure Library’s Configuration Management Database.

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Over the last year, I’ve written on the topic of the Configuration Management Database as proposed by the IT Infrastructure Library in its best practices for service management. The CMDB has since ...

HOUSTON, Feb. 21 /PRNewswire-FirstCall/ -- BMC Software today announced proven customer results and market leadership in Business Service Management (BSM), CMDB ...